Radiology Front Desk & Patient Care Specialist

RadNet, Inc.; Huntington Park (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

RadNet, Inc. is seeking a Patient Service Representative in Huntington Park, CA. You will greet and register patients, verify insurance, collect payments, and coordinate scheduling while upholding patient privacy and high-quality service.

You will work with back-office staff to ensure accurate documentation, effective communication, and a welcoming patient experience in a fast-paced radiology setting.

Qualifications

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure documentation.
• Collect and log all co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Provide patient orientation for prep and safety protocols.
• Coordinate with back-office for timely patient care.
• Safeguard medications and patient information.
• Maintain professional behavior toward patients and staff.
• Respect patient boundaries and cultural sensitivities in interactions.
• Interact diplomatically with patients and families in a clinical setting.
• Foster cooperative working relationships.

Skills

Customer service

Communication skills

Multitasking

Professional demeanor

Education

High school diploma or GED

Tools

Computer proficiency

Job description

RadNet, Inc. is seeking a Patient Service Representative in Huntington Park, CA. You will greet and register patients, verify insurance, collect payments, and coordinate scheduling while upholding patient privacy and high-quality service.

You will work with back-office staff to ensure accurate documentation, effective communication, and a welcoming patient experience in a fast-paced radiology setting.