Radiology Patient Scheduler - Flexible Scheduling

Essentia Health; Fargo (ND); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with employer contribution

Tuition reimbursement

Job summary

Essentia Health in Fargo, ND seeks an organized Patient Scheduler to pre-register and schedule appointments, tests, and procedures. You will handle calls, follow-up tasks, and referrals, while coordinating with care teams to ensure timely, accurate patient care.

You will be responsible for full pre-registration, insurance verification, and data entry into the EHR, with cross-service line scheduling and coverage as needed.

Qualifications

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling.
• Full pre-registration of all patients calling to schedule an appointment, including updating guarantor information and verification of insurance eligibility.
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling.
• Handles incoming calls, follow-up and referral work queues, ticket scheduling.
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients.
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes

Responsibilities

• Pre-registers patients and schedules appointments, procedures, tests, and other services.
• Answers incoming calls and manages follow-up and referral work queues.
• Communicates with patient care teams to ensure efficient, appropriate care for patients.
• Provides cost estimates and itineraries for upcoming appointments.

Job description

Essentia Health in Fargo, ND seeks an organized Patient Scheduler to pre-register and schedule appointments, tests, and procedures. You will handle calls, follow-up tasks, and referrals, while coordinating with care teams to ensure timely, accurate patient care.

You will be responsible for full pre-registration, insurance verification, and data entry into the EHR, with cross-service line scheduling and coverage as needed.