Patient Access Scheduler - Flexible Scheduling

Essentia Health; Duluth (MN); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Essentia Health is seeking a Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a timely, professional manner. You will answer calls, manage follow-up, and coordinate with care teams to ensure efficient, appropriate care for patients.

This role requires accurate data entry into the EHR and cross-training across service lines. The position emphasizes completing patient checkout, scheduling follow-ups per physician orders, and

Qualifications

• Previous patient access representative or scheduling experience preferred.

Responsibilities

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients.
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility.
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling.
• Handles incoming calls, follow-up and referral work queues, ticket scheduling.
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients.
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes.

Skills

Scheduling experience

Job description

Essentia Health is seeking a Patient Scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a timely, professional manner. You will answer calls, manage follow-up, and coordinate with care teams to ensure efficient, appropriate care for patients.

This role requires accurate data entry into the EHR and cross-training across service lines. The position emphasizes completing patient checkout, scheduling follow-ups per physician orders, and