Radiology Patient Concierge & Scheduling

RadNet; West Orange (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

HSA with employer funding

Wellness dollars

401(k) match

Free imaging services

Job summary

RadNet in New Jersey is seeking a Patient Service Representative to greet patients, verify insurance, collect signatures, and ensure accurate documentation in a fast-paced radiology setting.

You will coordinate appointments, answer calls, log co-pays, and support back-office staff while upholding patient privacy and professional conduct. Bilingual Spanish preferred, High School diploma required.

Qualifications

• High School Diploma or GED
• Intermediate to advanced computer skills
• Strong multitasking and communication skills
• Experience providing exceptional customer service
• Medical terminology knowledge and recent medical/radiology office experience is preferred
• Bilingual Spanish speaking preferred

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients
• Safeguards patient property and Patient Health Information
• Safeguards on-site medications according to company policy and law
• Demonstrate professional behavior toward patients and coworkers while respecting boundaries and culture
• Interact diplomatically with patients, families, and the public in a clinical setting
• Establish, nurture, and maintain cooperative working relationships

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Professionalism

Bilingual Spanish

Education

High School Diploma or GED

Tools

Computer skills (MS Office)

Job description

RadNet in New Jersey is seeking a Patient Service Representative to greet patients, verify insurance, collect signatures, and ensure accurate documentation in a fast-paced radiology setting.

You will coordinate appointments, answer calls, log co-pays, and support back-office staff while upholding patient privacy and professional conduct. Bilingual Spanish preferred, High School diploma required.