Radiology Patient Services Rep — Growth & Benefits

Hmixray; California (MO); In loco; USD 26.000 - 37.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical coverage

Dental coverage

Vision coverage

HSA funding

401(k) match

Free imaging services

Descrizione del lavoro

Hmixray is seeking a Patient Service Representative to join our radiology team and deliver top-tier patient service. You will greet patients, verify insurance, collect payments, and coordinate appointments, ensuring smooth operations in a busy radiology setting.

The role requires excellent communication, multitasking ability, and professionalism when interacting with patients, families, and clinical staff. We offer comprehensive benefits and a supportive team environment for growth.

Competenze

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Mansioni

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

Conoscenze

Customer service

Communication

Formazione

High School Diploma or GED

Descrizione del lavoro

Hmixray is seeking a Patient Service Representative to join our radiology team and deliver top-tier patient service. You will greet patients, verify insurance, collect payments, and coordinate appointments, ensuring smooth operations in a busy radiology setting.

The role requires excellent communication, multitasking ability, and professionalism when interacting with patients, families, and clinical staff. We offer comprehensive benefits and a supportive team environment for growth.