Radiology Patient Concierge

Hmixray; Annapolis (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Health Savings Accounts with employer{

401(k) Employer Match

Free imaging services for employee and

Job summary

Hmixray is seeking a Patient Service Representative in Annapolis, MD to greet and register patients, verify insurance, collect payments, and schedule appointments. The role emphasizes patient-centered service and accuracy in documentation.

The position requires a High School Diploma or GED, strong communication, and multitasking abilities to thrive in a fast-paced healthcare environment.

Qualifications

• Strong communication and interpersonal skills for patient interactions.
• Ability to provide world-class customer service in a healthcare setting.
• Ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and necessary docs.
• Collect co-pays and fees; answer or transfer incoming calls.
• Schedule, reschedule or cancel appointments; confirm changes with staff.
• Orient patients on safety protocols and provide directions to facilities.
• Coordinate with back-office for timely patient care; safeguard PHI.
• Handle on-site medications per company policy and maintain patient privacy.
• Respect property and patient financial information; maintain professional behavior.

Skills

Customer service

Communication

Multitasking

Professionalism

Education

High School Diploma or GED

Job description

Hmixray is seeking a Patient Service Representative in Annapolis, MD to greet and register patients, verify insurance, collect payments, and schedule appointments. The role emphasizes patient-centered service and accuracy in documentation.

The position requires a High School Diploma or GED, strong communication, and multitasking abilities to thrive in a fast-paced healthcare environment.