Radiology Front Desk & Patient Service Specialist

Hmixray; Walnut Creek (CA); On-site; USD 38,000 - 50,000; Full time

Job summary

Hmixray in Walnut Creek, CA is seeking a friendly Patient Service Representative to greet and register patients and manage scheduling with a focus on accuracy and service. You will verify insurance, collect co-pays, answer calls, and coordinate with back-office staff to ensure smooth patient flow and a positive healthcare experience.

Ideal candidates will have a high school diploma, strong communication, and computer skills, with prior patient-facing experience preferred.

Qualifications

• High School Diploma or GED is required.
• Strong communication skills and professional demeanor.
• Ability to multitask and manage a fast-paced environment.
• Experience in customer service is preferred.
• Medical terminology knowledge or radiology office exposure is a plus.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Verify insurance and patient information, collect signatures and ensure documentation accuracy.
• Collect and log all co-pays and fees.
• Answer or transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide directions and guidance for patient preparatory and safety protocols when needed.
• Coordinate with back-office staff to ensure timely and effective patient care.

Skills

Customer service

Communication skills

Multitasking

Professionalism

Education

High School Diploma or GED

Job description

Hmixray in Walnut Creek, CA is seeking a friendly Patient Service Representative to greet and register patients and manage scheduling with a focus on accuracy and service. You will verify insurance, collect co-pays, answer calls, and coordinate with back-office staff to ensure smooth patient flow and a positive healthcare experience.

Ideal candidates will have a high school diploma, strong communication, and computer skills, with prior patient-facing experience preferred.