Radiology Patient Experience Specialist

Hmixray; Pasadena (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) Employer Match

Health Savings Accounts with employer

Wellness dollars

Free imaging services for you and your

Job summary

Hmixray in Pasadena, CA is seeking a Patient Service Representative to greet patients, verify insurance, collect co-pays, and manage appointment scheduling in a fast-paced radiology setting.

Ideal candidates will have strong customer service skills, basic computer skills, and familiarity with medical terminology. This role emphasizes professionalism and compassionate patient interactions across all touchpoints.

Qualifications

• Genuinely passionate about customer service and ability to remain professional.
• Excellent written and verbal communication with patients, guests & colleagues.
• Able to thrive in a fast-paced environment with structured prioritization.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect/co-pay amounts and log payments.
• Answer/transfer calls and manage appointment scheduling.

Skills

Customer service

Communication skills

Multitasking

Computer literacy

Medical terminology knowledge

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Hmixray in Pasadena, CA is seeking a Patient Service Representative to greet patients, verify insurance, collect co-pays, and manage appointment scheduling in a fast-paced radiology setting.

Ideal candidates will have strong customer service skills, basic computer skills, and familiarity with medical terminology. This role emphasizes professionalism and compassionate patient interactions across all touchpoints.