Radiology Front Desk: Patient Service Specialist

RadNet, Inc.; Orange (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Health Savings Account

Wellness dollars

401(k) Employer Match

Free imaging services

Job summary

RadNet, Inc. in Orange, CA is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with back-office staff for timely care in a fast-paced radiology setting.

The role requires a High School Diploma or GED, strong multitasking and communication skills, and customer service experience. On-site benefits include comprehensive medical/dental/vision coverage, HSA funding, wellness dollars, 401(k) match, and free imaging services for

Qualifications

• High school diploma or GED required.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and radiology/medical office experience preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure documentation accuracy.
• Collect and log all co-pays and fees.
• Answer or transfer incoming calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide patient orientation for prep and safety protocols; give facility directions.
• Coordinate with back-office staff for timely care of patients.
• Safeguard patient property and Health Information.
• Safeguard on-site medications per policies and legal requirements.
• Respect company property and patient financial information on-site and online portals.
• Maintain professional behavior toward patients and coworkers; respect boundaries and cultural sensitivities.

Skills

Multitasking

Communication

Customer service

Medical terminology

Education

High School Diploma or GED

Job description

RadNet, Inc. in Orange, CA is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with back-office staff for timely care in a fast-paced radiology setting.

The role requires a High School Diploma or GED, strong multitasking and communication skills, and customer service experience. On-site benefits include comprehensive medical/dental/vision coverage, HSA funding, wellness dollars, 401(k) match, and free imaging services for