Radiology Front Desk | Patient Service Pro

RadNet, Inc.; Tehachapi (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

HSA with employer funding

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet, Inc. in Tehachapi, CA seeks a Patient Service Representative to greet patients, verify insurance, collect co-pays, and schedule appointments in a fast-paced imaging center.

You will collaborate with back-office staff to ensure timely care, guide patients through preparatory steps, and protect patient information. Prior customer service experience and some medical terminology knowledge are preferred.

Qualifications

• High School Diploma or GED.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service; medical terminology knowledge preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients.
• Safeguard patient property and Patient Health Information on site.
• Safeguards on-site medications in accordance with company policies and legal requirements.
• Demonstrate professional behavior toward patients and coworkers; respect boundaries and cultural sensitivities.
• Interact diplomatically with patients, families, and the public in a clinical setting.

Skills

Customer service

Communication skills

Multitasking

Professionalism

Interpersonal skills

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet, Inc. in Tehachapi, CA seeks a Patient Service Representative to greet patients, verify insurance, collect co-pays, and schedule appointments in a fast-paced imaging center.

You will collaborate with back-office staff to ensure timely care, guide patients through preparatory steps, and protect patient information. Prior customer service experience and some medical terminology knowledge are preferred.