Radiology Front Desk: Patient Service Expert

RadNet, Inc.; San Bernardino (CA); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive Medical, Dental and Vis­

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Descripción de la vacante

RadNet, Inc. is seeking a Patient Service Representative in California to greet patients, verify insurance, schedule appointments, and ensure accurate documentation.

You will support front-desk operations in a fast-paced imaging center, delivering world-class customer service while safeguarding patient information and coordinating with back-office staff. Ideal candidates have a High School Diploma or GED, strong communication skills, and a customer-first attitude.

Formación

• High School Diploma or GED required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and radiology office experience is preferred.

Responsabilidades

• Greet and register patients in a friendly and service-oriented manner.
• Verify insurance and patient information, collect signatures and ensure documentation accuracy.
• Collect and log all co-pays and fees.
• Answer and transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide orientation for prep and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and on-site medications per policy.
• Maintain professional behavior toward patients and coworkers.
• Respect patient boundaries and cultural sensitivities in all interactions.
• Interact diplomatically with patients, families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Conocimientos

Customer service

Communication

Multitasking

Professionalism

Educación

High School Diploma or GED

Herramientas

Computer skills

Descripción del empleo

RadNet, Inc. is seeking a Patient Service Representative in California to greet patients, verify insurance, schedule appointments, and ensure accurate documentation.

You will support front-desk operations in a fast-paced imaging center, delivering world-class customer service while safeguarding patient information and coordinating with back-office staff. Ideal candidates have a High School Diploma or GED, strong communication skills, and a customer-first attitude.