Radiology Front Desk & Patient Care Coordinator

Simonmed-Imaging; Campbell (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) eligibility

Paid holidays and PTO

Job summary

SimonMed Imaging in Santa Clara, CA is seeking a patient services associate to support front-desk operations in our outpatient radiology clinic. You will greet patients, verify insurance, check in/out, and coordinate with physicians and staff to ensure a smooth exam experience.

The role requires excellent communication, compassion for patients, and the ability to follow established guidelines. Prior experience in healthcare or medical office is a plus.

Qualifications

• Requires a high school diploma or its equivalent and 0-2 years of related experience.
• Must be able to communicate effectively with physicians, patients, and the public and establish good working relationships with internal and external customers.

Responsibilities

• Demonstrates competency in job-related skills for patient populations and departmental services.
• Administers patient registration, greets visitors, and manages check-in/check-out processes.
• Verifies insurance and informs patients of costs for care.
• Guides patients to resources and answers phones; relays messages.
• Assists with preparing patients for exams and escorts them to exam rooms.
• Interacts compassionately with patients across health spectrums; may start IVs depending on modality.
• Follows pre-established guidelines to perform duties.
• Performs assigned duties as needed.

Skills

Communication

Customer service

Verbal communication

Compassionate patient care

Education

High school diploma or equivalent

Tools

Insurance verification processes

Job description

SimonMed Imaging in Santa Clara, CA is seeking a patient services associate to support front-desk operations in our outpatient radiology clinic. You will greet patients, verify insurance, check in/out, and coordinate with physicians and staff to ensure a smooth exam experience.

The role requires excellent communication, compassion for patients, and the ability to follow established guidelines. Prior experience in healthcare or medical office is a plus.