Radiology Front Desk & EHR Admin Pro

Kettering Health Network; South Dale (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Kettering Health Network seeks a Radiology Admin for its Ohio facility. The role supports patient care and front-office operations in a busy radiology setting, handling scheduling, patient check-in, and billing inquiries.

The ideal candidate has a high school diploma, basic EHR skills, and strong communication. A medical office admin program is preferred; HIPAA and confidentiality are essential. This is a full-time position with third shift responsibilities.

Qualifications

• Proficient in basic computer use and EHR systems.
• Strong written and verbal communication is required.
• Attention to detail and confidentiality with patient data.

Responsibilities

• Greet and check in patients and visitors, ensuring a welcoming environment.
• Schedule, confirm, and coordinate patient appointments using electronic systems.
• Collect and verify patient demographics, insurance, and billing information; process co-pays and assist with billing inquiries.
• Answer and direct incoming calls; route questions appropriately.
• Assist patients with intake forms and consent documents, ensuring accuracy.
• Maintain and update patient records in the EHR; scan/upload documents.
• Verify insurance eligibility and benefits; assist with claims processing.
• Order and monitor inventory of office and medical supplies; notify staff of low stock.
• Support HIPAA, OSHA, infection control, and safety standards.
• Participate in team meetings and quality improvement activities.

Skills

Basic computer proficiency (EHR)

Written & verbal communication

Attention to detail

multitask & prioritize

Customer service orientation

Medical terminology

HIPAA compliance

Education

High school diploma or equivalent

Medical office administration program (preferred)

Job description

Kettering Health Network seeks a Radiology Admin for its Ohio facility. The role supports patient care and front-office operations in a busy radiology setting, handling scheduling, patient check-in, and billing inquiries.

The ideal candidate has a high school diploma, basic EHR skills, and strong communication. A medical office admin program is preferred; HIPAA and confidentiality are essential. This is a full-time position with third shift responsibilities.