Patient Experience Front Desk Specialist

Kettering Health; Kettering (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

Kettering Health in Ohio seeks a front desk administrative assistant to support patient flow in the practice. You will greet patients, register them, handle calls, file charts and assist with check-out duties and day-end tasks.

Responsibilities include processing encounter forms, collecting co-pays, scheduling follow-ups, and maintaining confidentiality. Prior front office experience and familiarity with electronic medical records are preferred.

Qualifications

• High School Diploma or equivalent.
• Front desk or medical office experience preferred.
• Ability to protect patient privacy and maintain confidentiality.

Responsibilities

• Greet and register patients, answer calls, and route inquiries.
• Process check-out duties, collect co-pays, file charts, and schedule follow-ups.

Skills

Communication

Confidentiality

Multitasking

Computer literacy

Education

High School Diploma

Tools

EMR software

Job description

Kettering Health in Ohio seeks a front desk administrative assistant to support patient flow in the practice. You will greet patients, register them, handle calls, file charts and assist with check-out duties and day-end tasks.

Responsibilities include processing encounter forms, collecting co-pays, scheduling follow-ups, and maintaining confidentiality. Prior front office experience and familiarity with electronic medical records are preferred.