Radiology ASR Manager - Scheduling & Patient Access

HAHHH; Worcester, Northern (MA, KY); Hybrid; USD 65,000 - 117,000; Full time

Benefits offered by this job

Signing bonus available

Job summary

UMass Memorial Health in Worcester, MA is seeking an experienced manager to oversee Radiology ASR Services scheduling, registration, and insurance verification. The role ensures accurate patient processing, accurate financial clearance, and effective escalation handling.

The candidate will lead a team, coordinate with Radiology leadership, and maintain compliance with healthcare regulations. The position offers an attractive exempt salary range and a potential signing bonus.

Qualifications

• Bachelor’s Degree in Business, Healthcare, or related field.
• Minimum of 3 years’ managerial experience in Registration, Scheduling, and/or Insurance Verification.
• Understanding of third-party payor and managed care requirements, procedures and regulations.
• Understanding of primary, secondary and tertiary insurance requirements, procedures and regulations.
• Ability to work in a high-volume, team-oriented environment with strong communication and organization skills.
• Flexibility of schedule including holiday and/or weekend shift work, as well as after-hours coverage as required.

Responsibilities

• Designs, monitors and implements scheduling, registration, authorization guidelines, and collection of patient liabilities to ensure an accurate and efficient process.
• Ensures scheduling verification, referral and pre-arrival registration processes are integrated with timely information flow.
• Manages work queues and reports to ensure productivity and quality standards.
• Oversees and monitors work queues for Radiology Services and escalations as needed.
• Collaborates with Radiology management, physicians, clinical leaders and other departments to maintain teamwork.
• Helps establish contracted service agreements with outside agencies and programs.
• Ensures the financial clearance process is completed prior to patient arrival when possible.
• Finalizes payroll on a weekly basis and oversees compliance with health and safety regulations.

Skills

Managerial experience

Scheduling

Insurance verification

Analytical skills

Communication skills

Education

Bachelor’s Degree

Tools

EPIC

Job description

UMass Memorial Health in Worcester, MA is seeking an experienced manager to oversee Radiology ASR Services scheduling, registration, and insurance verification. The role ensures accurate patient processing, accurate financial clearance, and effective escalation handling.

The candidate will lead a team, coordinate with Radiology leadership, and maintain compliance with healthcare regulations. The position offers an attractive exempt salary range and a potential signing bonus.