Radiology Admin & Patient Experience Specialist

Beth-Israel-Lahey-Health; Woburn (MA); On-site; USD 26,000 - 34,000; Part time

Job summary

Beth Israel Lahey Health is seeking a part-time radiology Administrative Clerk at Winchester Hospital in Woburn, MA. The role supports the imaging team, greets patients, handles non-clinical tasks, and maintains patient records to ensure smooth department flow.

The position emphasizes strong English communication, excellent customer service, basic computer skills, and the ability to multitask in a busy clinical setting. Daytime shifts promote predictable scheduling and patient-focused operations.

Qualifications

• High School Diploma or equivalent.
• At least one year of administrative support experience in a patient care setting is preferred.
• Basic computer knowledge is required.
• Must read, write and communicate effectively in English with patients and staff.
• Strong customer service and communication skills; keyboard proficiency.

Responsibilities

• Greet patients and visitors in a respectful, empathetic manner.
• Answer phones, direct calls, and relay messages to the appropriate team member.
• Process orders and enter data into the electronic medical record.
• Copy and fax documents to expedite patient care.
• Direct individuals to appropriate locations and provide directions within the facility.
• Assist with scheduling, patient prep instructions, and follow-up communications.
• Coordinate patient transportation and basic non-clinical inquiries as needed.

Skills

Excellent customer service

English communication

Keyboard skills

Basic computer skills

Education

High School Diploma or equivalent

Job description

Beth Israel Lahey Health is seeking a part-time radiology Administrative Clerk at Winchester Hospital in Woburn, MA. The role supports the imaging team, greets patients, handles non-clinical tasks, and maintains patient records to ensure smooth department flow.

The position emphasizes strong English communication, excellent customer service, basic computer skills, and the ability to multitask in a busy clinical setting. Daytime shifts promote predictable scheduling and patient-focused operations.