Radiology Admin Assistant — Patient Care & Records

Beth Israel Lahey Health; Winchester (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health in Winchester, MA is seeking an administrative support professional for the radiology department to help maintain accurate electronic medical records and greet patients and families. You will perform non-clinical tasks to improve patient throughput, answer calls, process orders in the EMR, and support departmental operations to deliver compassionate, efficient care.

This full-time role requires a high school diploma and at least one year of related experience, with

Qualifications

• High school diploma or equivalent required.
• At least one year of administrative support experience in patient care.
• Strong communication and customer service skills.

Responsibilities

• Provides administrative support for the department and staff to allow clinicians to focus on patient care.
• Greets patients and visitors, answer questions and direct to appropriate staff.
• Answer phones, direct calls or take messages.
• Process orders in the electronic medical record system and assist with documentation.
• Copy and fax paperwork to expedite patient care.
• Enter patient demographics and other data into the system.
• Coordinate patient transportation and scheduling.
• Monitor scheduling and ensure accurate appointment preparation and readiness.
• Provide information and guidance to waiting patients and families.
• Maintain patient flow and throughput.

Skills

Basic computer literacy

English communication

Customer service

Keyboard skills

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Beth Israel Lahey Health in Winchester, MA is seeking an administrative support professional for the radiology department to help maintain accurate electronic medical records and greet patients and families. You will perform non-clinical tasks to improve patient throughput, answer calls, process orders in the EMR, and support departmental operations to deliver compassionate, efficient care.

This full-time role requires a high school diploma and at least one year of related experience, with