Racquet Sports Receptionist

LTFMGTCO LTF Club Management Co; Town of Green Valley (WI); On-site; USD 19,000 - 25,000; Part time

Job summary

Life Time in Wisconsin is seeking a Tennis Receptionist to support the Tennis Coordinator and Manager by handling day-to-day department operations. You will schedule court time, greet members, and educate them on programs, lessons, and equipment while delivering exceptional customer service.

In this role you will help with Life Shop promotion, manage billing and cash reconciliation, and ensure facilities and equipment are clean and well stocked. CPR/AED certification within 30 days is required.

Qualifications

• 1 year of customer service experience.
• CPR and AED certified within first 30 days of hire.
• Ability to sit, stand, reach, walk, climb and lift up to 50 pounds.

Responsibilities

• Greets, schedules lessons and court time in a friendly, professional manner.
• Explains tennis programs, services, and equipment to members.
• Initiates and maintains personalized relationships with members.
• Ensures facilities and equipment are clean, organized and in good condition.
• Promotes Life Time programs, products, and services.
• Handles daily billing and reconciles the cash register at shift end.
• Keeps Life Shop neat, stocked and orderly.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Computer experience

Job description

Position Summary

The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.

Job Duties and Responsibilities

• Greets, schedules lessons and court time and assists members in a friendly and professional manner
• Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
• Ensures the Life Shop is neat, orderly, and well-stocked

Position Requirements

• Working towards a High School Diploma or GED
• 1 year of customer service experience
• CPR and AED Certified within the first 30 days of hire
• Ability to sit, stand, reach, walk, climb and lift up to 50 pounds

Preferred Requirements

• Computer experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.