Racquet Sports Receptionist

Life Time Inc.; Henderson (NV); In loco; USD 18.000 - 25.000; Tempo pieno

Descrizione del lavoro

Life Time Inc. is seeking a Tennis Receptionist to support the Tennis Department, educating members on programs and scheduling court time and lessons. The role emphasizes exceptional customer service to drive repeat visits and helps with Life Shop promotions where applicable.

You will greet members, explain programs and equipment, build personalized relationships, and assist with billing and shop upkeep while maintaining a clean, organized facility.

Competenze

• Proven experience in customer-facing roles.
• Ability to schedule and coordinate activities.
• Cash handling and basic POS understanding.

Mansioni

• Greet members and schedule lessons and court time in a friendly, professional manner.
• Explain Tennis programs, services and equipment to members and help determine needs.
• Build personalized relationships with members to encourage engagement.
• Ensure facilities and equipment are clean, organized and in good condition.
• Promote Life Time programs, products and services to members.
• Accurate daily billing and cash register reconciliation at end of shift.
• Maintain Life Shop in neat, stocked condition.

Conoscenze

Customer service

Scheduling

Cash handling

Communication

Teamwork

Formazione

High School Diploma or GED

Strumenti

Computer experience

Descrizione del lavoro

Position Summary

The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.

Job Duties And Responsibilities

• Greets, schedules lessons and court time and assists members in a friendly and professional manner
• Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
• Ensures the Life Shop is neat, orderly, and well-stocked

Position Requirements

• Working towards a High School Diploma or GED
• 1 year of customer service experience
• CPR and AED Certified within the first 30 days of hire
• Ability to sit, stand, reach, walk, climb and lift up to 50 pounds

Preferred Requirements

• Computer experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.