Tennis Receptionist

Life Time; Charlotte (NC); Sur place; USD 17 000 - 21 000; Plein temps

Résumé du poste

Life Time is seeking a Tennis Receptionist to assist the Tennis Coordinator and Tennis Manager with scheduling court time, educating members on programs, lessons, and equipment, and supporting Life Shop sales where applicable. You will provide exceptional customer service to encourage repeat business and maintain a welcoming club environment.

The role involves greeting members, explaining services, building relationships, ensuring facilities and equipment are clean, promoting Life Time programs,

Qualifications

• 1 year of customer service experience.
• CPR and AED certification within the first 30 days of hire.
• Ability to lift up to 50 pounds.

Responsabilités

• Greets, schedules lessons and court time and assists members in a friendly and professional manner
• Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
• Ensures the Life Shop is neat, orderly, and well-stocked

Connaissances

Customer service

Cash handling

Relationship building

Formation

High School Diploma or GED

Outils

Computer experience

Description du poste

Position Summary

The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.

Job Duties and Responsibilities

• Greets, schedules lessons and court time and assists members in a friendly and professional manner
• Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
• Ensures the Life Shop is neat, orderly, and well-stocked

Position Requirements

• Working towards a High School Diploma or GED
• 1 year of customer service experience
• CPR and AED Certified within the first 30 days of hire
• Ability to sit, stand, reach, walk, climb and lift up to 50 pounds

Preferred Requirements

• Computer experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.