Tennis Operations

Life Time Inc.; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly wage

Job summary

Life Time, Inc. in Charlotte, NC is seeking a Tennis Operations Staff member to support the Department Head in daily tennis operations. You will greet members, schedule lessons, manage court times and maintain a welcoming Pro Shop environment.

The role requires one year of customer service, knowledge of tennis rules, and CPR/AED certification within 30 days of hire. You will assist with inventory, sales, and cash reconciliation while delivering exceptional member service.

Qualifications

• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Knowledge of tennis rules and scoring.
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Greet, schedule lessons and court time and assist members in a friendly, professional manner.
• Explain all tennis programs, services and equipment to members and aid in determining needs.
• Develop and maintain personalized relationships with members.
• Keep the Pro Shop neat, orderly and well-stocked.
• Promote and sell tennis programs, services and equipment.
• Assist the Department Head with inventory and ordering products.
• Reconcile the cash register at end of shift.
• Clean and maintain the Pro Shop.

Skills

Customer service

Tennis knowledge

CPR & AED certification

Education

High School Diploma or GED in progress

Job description

Position Summary

The Tennis Operations Staff assists the Department Head in maintaining the day-to-day operations of the Tennis department. They schedule court time, educate members on tennis programs, lessons, and equipment, and maintain the pro shop. The Tennis Operations Staff provides exceptional customer service to encourage repeat business in the Pro Shop.

Job Duties and Responsibilities

• Greets, schedules lessons and court time and assists members in a friendly and professional manner
• Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Ensures the pro shop is neat, orderly, and well-stocked
• Promotes and sell tennis programs, services, and equipment
• Assists the Department Head with inventory and ordering product
• Reconciles the cash register at end of shift
• Cleans and maintains the Pro Shop

Position Requirements

• Working towards a High School Diploma or GED
• 1 year of customer service experience
• CPR and AED Certified within 30 days of hire
• Knowledge of tennis rules and regulations, including score keeping
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds

Preferred Requirements

• Computer Experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.