Tennis Receptionist: Member Experience & Scheduling

Life Time; Charlotte (NC); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Life Time is seeking a Tennis Receptionist to assist the Tennis Coordinator and Tennis Manager with scheduling court time, educating members on programs, lessons, and equipment, and supporting Life Shop sales where applicable. You will provide exceptional customer service to encourage repeat business and maintain a welcoming club environment.

The role involves greeting members, explaining services, building relationships, ensuring facilities and equipment are clean, promoting Life Time programs,

Formación

• 1 year of customer service experience.
• CPR and AED certification within the first 30 days of hire.
• Ability to lift up to 50 pounds.

Responsabilidades

• Greets, schedules lessons and court time and assists members in a friendly and professional manner
• Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
• Ensures the Life Shop is neat, orderly, and well-stocked

Conocimientos

Customer service

Cash handling

Relationship building

Educación

High School Diploma or GED

Herramientas

Computer experience

Descripción del empleo

Life Time is seeking a Tennis Receptionist to assist the Tennis Coordinator and Tennis Manager with scheduling court time, educating members on programs, lessons, and equipment, and supporting Life Shop sales where applicable. You will provide exceptional customer service to encourage repeat business and maintain a welcoming club environment.

The role involves greeting members, explaining services, building relationships, ensuring facilities and equipment are clean, promoting Life Time programs,