Tennis Receptionist

Life Time Inc.; Charlotte (NC); Presencial; USD 19 000 - 23 000; Tempo integral

Resumo da oferta

Life Time Inc. is seeking a Tennis Receptionist to support the Tennis Department by scheduling court time, guiding members through programs, and driving exceptional service.

You will assist with Life Shop promotions and maintain a welcoming, well-organized facility while building lasting member relationships. The role requires at least 1 year of customer service, CPR/AED within 30 days of hire, and the ability to lift up to 50 pounds.

Qualificações

• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Ability to sit, stand, reach, walk, and lift up to 50 pounds.

Responsabilidades

• Greets, schedules lessons and court time with members in a friendly, professional manner.
• Explains Tennis programs, services and equipment to members and helps assess needs.
• Initiates and maintains personalized relationships with members.
• Ensures tennis facilities and equipment are clean, organized and in good working condition.
• Promotes Life Time programs, products, and services.
• Ensures daily billing is accurate and reconciles cash at end of shift.

Conhecimentos

Customer service

Computer literacy

Formação académica

High School Diploma or GED in progress

Descrição da oferta de emprego

Position Summary

The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.

Job Duties and Responsibilities

• Greets, schedules lessons and court time and assists members in a friendly and professional manner
• Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
• Initiates, develops and maintains personalized relationships with members
• Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
• Promotes all Life Time programs, products, and services
• Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
• Ensures the Life Shop is neat, orderly, and well-stocked

Position Requirements

• Working towards a High School Diploma or GED
• 1 year of customer service experience
• CPR and AED Certified within the first 30 days of hire
• Ability to sit, stand, reach, walk, climb and lift up to 50 pounds

Preferred Requirements

• Computer experience

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.