Quote & Order Support Specialist

Sealcon LLC; Centennial (CO); On-site; USD 28,000 - 41,000; Full time

Job summary

Sealcon LLC in Centennial, Colorado, is seeking a Customer Service Representative who will be the first point of contact for inbound inquiries, quotes, and order follow-up. The role emphasizes accurate quotes, pricing, and coordination with Sales, Purchasing, Warehouse, and Order Processing to ensure a smooth customer experience.

You will maintain customer records in the CRM, monitor quotes, and support the sales team with timely communication, order validation, and cross-functional

Qualifications

• 1+ year of customer service or quoting experience preferred.
• Strong written and verbal communication.
• Ability to handle multiple tasks in a fast-paced environment.
• Comfortable using CRM and business software.
• Proactive problem solving and attention to detail.

Responsibilities

• Serve as professional first contact for inbound calls and emails.
• Prepare accurate product quotes with part numbers, descriptions, quantities, and pricing.
• Quality check order information and coordinate with Order Processor.
• Support Sales with inquiries, requirements gathering, and follow-up.
• Maintain CRM records and document interactions and quotes.
• Collaborate with internal teams to ensure timely, accurate order handling.

Skills

Customer service

Quoting

CRM system

Communication

Problem solving

Attention to detail

Teamwork

Multi-tasking

Tools

Microsoft Outlook

Excel

CRM software

Job description

Sealcon LLC in Centennial, Colorado, is seeking a Customer Service Representative who will be the first point of contact for inbound inquiries, quotes, and order follow-up. The role emphasizes accurate quotes, pricing, and coordination with Sales, Purchasing, Warehouse, and Order Processing to ensure a smooth customer experience.

You will maintain customer records in the CRM, monitor quotes, and support the sales team with timely communication, order validation, and cross-functional