Customer Success & Orders Specialist

Mazzella Companies; Aurora (CO); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading industrial company based in Aurora, Colorado is seeking a customer-focused individual to enhance customer relationships and support sales activities. This role involves managing customer inquiries, preparing quotes, and ensuring a superior customer experience. Ideal candidates will have a high school diploma, excellent communication and organizational skills, and familiarity with CRM systems. Join a dynamic team dedicated to operational excellence.

Qualifications

• High school diploma or GED required; college degree preferred.
• Experience in strategic account management and industrial sales may offset degree requirement.
• Proven track record in building customer relationships.

Responsibilities

• Respond to customer inquiries and maintain relationships for positive experiences.
• Prepare quotes and manage orders using the ERP system.
• Coordinate with production to meet delivery times.

Skills

Customer relationship management

Organizational abilities

Communication skills

Mechanical aptitude

Analytical skills

PC literacy

Attention to detail

Education

High school diploma or GED

Undergraduate degree in Business Administration or related field

Tools

Customer Relationship Management (CRM) system

Microsoft Office

Job description

A leading industrial company based in Aurora, Colorado is seeking a customer-focused individual to enhance customer relationships and support sales activities. This role involves managing customer inquiries, preparing quotes, and ensuring a superior customer experience. Ideal candidates will have a high school diploma, excellent communication and organizational skills, and familiarity with CRM systems. Join a dynamic team dedicated to operational excellence.