Quick Lane Supervisor: Customer Experience Leader

Finnegancollisioncenter; Rosenberg (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Training

Paid Vacation

Medical Insurance

Dental Insurance

401K

Advancement Opportunities

Closed Sundays

Progressive Bonus Program

Job summary

Finnegancollisioncenter in Rosenberg, TX is seeking a friendly Service Advisor to oversee flow at Quick Lane and ensure prompt, courteous service. You will take ownership of the customer experience and help the dealership leave a positive impression.

The ideal candidate will manage technicians' time, distribute work efficiently, and provide concierge support for owner inquiries by phone or in person. A neat appearance and strong communication skills are essential; a clean driving record is

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.
• Willing to submit to a pre-employment background check and drug screen.

Responsibilities

• Oversee flow of Quick Lane and ensure prompt, courteous service.
• Take ownership of the customer's experience and ensure a positive impression.
• Provide concierge support for owner inquiries, by phone or in person.
• Ensure daily inventory of technicians' time is sold to service customers.
• Distribute work between technicians efficiently.

Skills

Organized and friendly personality

Demonstrated ability to manage others

Time management

Fantastic communication

Professional appearance

Clean driving record

Background check & drug screen

Job description

Finnegancollisioncenter in Rosenberg, TX is seeking a friendly Service Advisor to oversee flow at Quick Lane and ensure prompt, courteous service. You will take ownership of the customer experience and help the dealership leave a positive impression.

The ideal candidate will manage technicians' time, distribute work efficiently, and provide concierge support for owner inquiries by phone or in person. A neat appearance and strong communication skills are essential; a clean driving record is