Quick Lane Service Advisor

Bob Bell Automotive; Bel Air (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

Bob Bell Automotive is looking for a motivated Quick Lane Service Advisor who will play a key role in customer satisfaction and service excellence. The advisor will manage interactions with customers, prepare estimates, and ensure high-quality service standards. This full-time position offers competitive pay and benefits, with potential earnings over $70,000.

Benefits

Medical and Prescription Drug Plans

Health Savings Account Eligibility

Wellness Program

Dental and Vision Plans

401K

Disability and Life Insurance

Employee Car Purchase Program

Career Progression

Great Company Culture

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Past experience as a Service Advisor or similar role required.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly and obtain vehicle information.
• Prepare estimates of cost for labor and parts.
• Monitor vehicle progress and update customers frequently.

Skills

Customer Satisfaction

Integrity

Energy Level

Tools

ADP Computer

Job description

Join to apply for the Quick Lane Service Advisor role at Bob Bell Automotive

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Join to apply for the Quick Lane Service Advisor role at Bob Bell Automotive

This range is provided by Bob Bell Automotive. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50,000.00/yr - $70,000.00/yr

Bob Bell Chevrolet in Bel Air is looking for a Quick Lube Shop Service Advisor our Main Shop!

Potential to earn $70k+

At Bob Bell, we strive to make every customer a customer for life.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers
  
  
  

Qualifications

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• ADP computer experience a plus
  
  
  

Benefits

• Medical and Prescription Drug Plans
• Health Savings Account (HSA) Eligibility
• Wellness Program
• Dental and Vision Plans
• 401K
• Disability and Life Insurance
• We have 6 dealerships in the greater Baltimore, Maryland area!
• Employee Car Purchase Program
• Career Progression
• Great Company Culture
  
  
  

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Motor Vehicle Manufacturing

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