Field Service Engineer (Western PA Area) 57764

Pasona N A, Inc.; York (York County); Remote; USD 56,000 - 71,000; Full time

Job summary

A leading company is seeking a Field Service Engineer to install and service machinery in the Western PA area. Candidates must possess an Associate's Degree in Electronics and exhibit strong troubleshooting and customer service skills. The role includes on-site customer support, requiring travel and technical expertise related to equipment maintenance.

Benefits

Employee Incentive Program

Paid Holidays

Paid Vacation and Personal Days

401(k)

Retirement Plan with Employer Matching

Dependent Care Flexible Spending Account

Healthcare Flexible Spending Account

Short and Long-term Disability Insurance

Life and Accident Insurance

Health, Dental and Vision Insurance

Qualifications

• Must have an Associate’s Degree in Electronics or equivalent experience.
• Ability to read schematics and use test equipment.
• Excellent customer service skills required.

Responsibilities

• Install, service, and perform basic training on all machinery.
• Troubleshoot electronic and mechanical problems on-site.
• Communicate with customers regarding equipment malfunctions.

Skills

Customer Service

Troubleshooting

Detail-oriented

Technical Curiosity

Education

Associate’s Degree in Electronics

Tools

Multimeter

Oscilloscope

Job description

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Position Summary

Install, service and perform basic training on all machinery. Need to troubleshoot both electronic and mechanical problems that can occur on site by using proper basic testing equipment (i.e. multimeter or oscilloscope). Travel by car or airplane to both customer and dealer facilities. On-site intake of customer complaints regarding equipment malfunction and service issues and communication with customer and internal management regarding the technical analysis and determination.

Job Description

Job Title: Field Service Engineer

Work Location: Remote (Pittsburgh, PA)

Salary: $27 - $34 (DOE)

Position Summary

Install, service and perform basic training on all machinery. Need to troubleshoot both electronic and mechanical problems that can occur on site by using proper basic testing equipment (i.e. multimeter or oscilloscope). Travel by car or airplane to both customer and dealer facilities. On-site intake of customer complaints regarding equipment malfunction and service issues and communication with customer and internal management regarding the technical analysis and determination.

Qualification: Must have, Preferred

Associate’s Degree in Electronics or equivalent experience is required. Working knowledge of CAD / CAM system, materials, tooling, and end mills preferred. Being able to read schematics along with the use of test equipment such as multimeter or oscilloscope is required. Excellent customer service skills, including ability to maintain integrity and ethics in all conversations and actions with customers. Self-motivated, able to work with little or no supervision and to calmly handle stressful situations when customers complain of equipment malfunctions. Possess technical curiosity and ability to diagnose and solve production issues. Detail-oriented and able to get work completed in a manufacturing environment.

Working hours

Normal Business Hours 8:30 am - 5:00 pm Overtime and weekend work might be required.

Benefits

Employee Incentive Program

Paid Holidays

Paid Vacation and Personal Days 401(k)

Retirement Plan and Employer Matching Program

Dependent Care Flexible Spending Account

Healthcare Flexible Spending Account

Short and Long-term Disability Insurance

Life and Accident Insurance

Health, Dental and Vision Insurance

To apply please email your resume to [e-mail]

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Staffing and Recruiting

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