Quality Systems Coordinator: Lead NCMR, RMAs & ERP Tracking

InSight Manufacturing Services; Murphys (CA); On-site; USD 33,000 - 41,000; Full time

Job summary

InSight Manufacturing Services in Murphys, CA is seeking a Quality Systems Coordinator to support the day-to-day coordination and administration of our Quality Management System. This role ensures quality activities are documented, tracked, and completed, partnering with customers, suppliers, and internal teams.

The ideal candidate is highly organized, detail-oriented, and able to communicate professionally. Proficiency in Microsoft Office and ERP/MRP systems is a plus.

Qualifications

• Experience with quality management systems documentation and records.
• Familiarity with ERP/MRP systems and related data.
• ISO 9001 / Internal Auditing knowledge is a plus.
• 8D Corrective Actions knowledge is a plus.
• Document Control processes and procedures understanding.

Responsibilities

• Coordinate Nonconforming Material (NCMR) activities including MRBs and QNs.
• Manage customer and supplier RMAs from initiation to disposition.
• Communicate nonconforming material statuses and quality docs with stakeholders.
• Coordinate MRB meetings and maintain disposition records.
• Create and process rework shop orders in ERP system.
• Track internal 8D actions and follow up on items.
• Maintain quality records, traveler sheets, and inspection docs.
• Support document control, routing, and filing of records.
• Gather data for quality metrics and KPIs (scrap, scorecards, corrective actions).
• Prepare customer-requested quality/compliance documentation.
• Assist with audits and continuous improvement projects.
• Provide backup support to Quality Manager as needed.

Skills

Organization

Time-management

Attention to detail

Communication

Team collaboration

Problem solving

Microsoft Excel

ERP/MRP experience

Tools

ERP/MRP software

Job description

InSight Manufacturing Services in Murphys, CA is seeking a Quality Systems Coordinator to support the day-to-day coordination and administration of our Quality Management System. This role ensures quality activities are documented, tracked, and completed, partnering with customers, suppliers, and internal teams.

The ideal candidate is highly organized, detail-oriented, and able to communicate professionally. Proficiency in Microsoft Office and ERP/MRP systems is a plus.