Quality Systems Specialist: Documentation, Audits & KPIs

Insight Manufacturing S; Murphys (CA); On-site; USD 33,000 - 41,000; Full time

Job summary

InSight Manufacturing Services is seeking a meticulous Quality Systems Coordinator to support the day-to-day coordination and administration of our Quality Management System. You will ensure quality-related activities are documented, tracked, and completed, collaborating with customers, suppliers, and internal teams.

The role emphasizes organization, attention to detail, and strong communication. Office-based with time in manufacturing areas, and occasional travel to other facilities may be

Qualifications

• The ideal candidate is highly organized, comfortable managing multiple priorities, and able to communicate professionally with customers, suppliers, management, and internal departments.
• Excellent attention to detail and recordkeeping are essential for maintaining quality documentation.
• Strong written and verbal communication skills and the ability to work cross-functionally are required.
• Able to manage multiple tasks and follow through on open items in a fast-paced environment.

Responsibilities

• Coordinate Nonconforming Material (NCMR) activities including MRBs, RMAs, QNs, and DMRs.
• Manage customer and supplier RMAs from initiation through final disposition.
• Communicate with customers and suppliers regarding nonconforming material and quality documentation.
• Coordinate MRB meetings and maintain disposition records.
• Create and process rework shop orders within the ERP system.
• Coordinate and track internal 8D corrective actions and follow up on outstanding items.
• Maintain quality records, production travelers, inspection records, and other documentation.
• Support Quality System document control and organize records.
• Gather and organize data for quality metrics and KPIs (scrap, scorecards, corrective actions).
• Assist with audits, continuous improvement initiatives, and other Quality System projects.

Skills

Organizational skills

Attention to detail

Communication skills

Multitasking

Problem solving

Team collaboration

Dependability

MS Office proficiency

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

ERP/MRP

Quality Management Systems (QMS)

Electronic Document Management Systems (EDMS)

Job description

InSight Manufacturing Services is seeking a meticulous Quality Systems Coordinator to support the day-to-day coordination and administration of our Quality Management System. You will ensure quality-related activities are documented, tracked, and completed, collaborating with customers, suppliers, and internal teams.

The role emphasizes organization, attention to detail, and strong communication. Office-based with time in manufacturing areas, and occasional travel to other facilities may be