Quality Systems Coordinator

InSight Manufacturing; California, Northern (MO, KY); Hybrid; USD 33,000 - 41,000; Full time

Job summary

InSight Manufacturing Services is seeking a Quality Systems Coordinator to support day-to-day administration of the Quality Management System. The role focuses on documenting, tracking, and closing quality activities while coordinating with customers, suppliers, and internal teams in Murphys, CA.

The successful candidate will manage MRBs, RMAs, QNs, and DMRs, maintain records, and support audits and continuous improvement efforts.

Qualifications

• Strong organizational and time-management skills are essential.
• Excellent attention to detail and recordkeeping are required.
• Clear written and verbal communication skills are necessary.

Responsibilities

• Coordinate nonconforming material activities (NCMR, MRB, RMAs, QNs, DMRs).
• Manage customer and supplier RMAs from start to disposition.
• Maintain quality records, inspection records, and related documentation.

Skills

Organization

Time management

Attention to detail

Recordkeeping

Communication

Multitasking

Problem solving

Collaboration

MS Office proficiency

ERP/MRP familiarity

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Quality Systems Coordinator

Regular Full Time Murphys, CA, US

7 days ago Requisition ID: 1189

Salary Range: $24.00 To $30.00 Hourly

Quality Systems Coordinator

InSight Manufacturing Services
Location: Murphys, CA
Department: Quality
Reports To: Quality Manager

InSight Manufacturing Services is seeking an organized and detail-oriented Quality Systems Coordinator to join our Quality team. This position plays an important role in supporting the day-to-day coordination and administration of our Quality Management System and ensuring quality-related activities are properly documented, tracked, and completed.

The ideal candidate is highly organized, comfortable managing multiple priorities, and able to communicate professionally with customers, suppliers, management, and internal departments.

Key Responsibilities

• Coordinate Nonconforming Material (NCMR) activities, including MRBs, RMAs, Quality Notifications (QNs), and Discrepant Material Reports (DMRs)
• Manage customer and supplier RMAs from initiation through final disposition
• Communicate with customers and suppliers regarding nonconforming material, returns, dispositions, and quality documentation
• Coordinate Material Review Board (MRB) meetings and maintain accurate disposition records
• Create and process rework shop orders within the ERP system
• Coordinate and track internal 8D corrective actions and follow up on outstanding items
• Maintain quality records, production travelers, inspection records, and other required documentation
• Support Quality System document control, including updating, routing, organizing, and filing records
• Gather and organize information used for quality metrics and KPIs, including scrap, customer scorecards, and corrective actions
• Complete customer-requested quality and compliance documentation
• Assist with audits, continuous improvement initiatives, and other Quality System projects
• Provide backup support to the Quality Manager as needed

What We're Looking For

• Strong organizational and time-management skills
• Excellent attention to detail and recordkeeping
• Strong written and verbal communication skills
• Ability to manage multiple tasks and follow through on open items
• Effective problem-solving skills
• Ability to work collaboratively with customers, suppliers, coworkers, and management
• Dependable and adaptable with a willingness to learn
• Comfortable working with Microsoft Excel, Word, Outlook, and PowerPoint
• Experience with ERP/MRP, quality management, or electronic document-management systems is a plus

Preferred Training or Experience

Experience or training in any of the following is preferred but not required:

• ISO 9001 / Internal Auditing
• 8D Corrective Actions
• Quality Management Systems (QMS)
• Document Control
• Manufacturing quality processes

This position is primarily office-based but will also involve time in manufacturing, inspection, receiving, and shipping areas. Employees must follow all applicable safety requirements and wear required PPE when entering designated production areas.

Occasional travel to other InSight Manufacturing Services facilities may be required.

Join Our Team

If you're organized, detail-oriented, enjoy working with different departments, and are interested in building your experience in manufacturing quality systems, we'd love to hear from you.

InSight Manufacturing Services is an Equal Opportunity Employer.