Quality & Patient Safety Programs Manager

0100 Mass General Brigham Incorporated; Somerville (MA); Hybrid; USD 99,000 - 145,000; Full time

Job summary

Mass General Brigham Incorporated is seeking a leader to oversee hospital-wide quality improvement and patient safety initiatives. The role focuses on developing and implementing strategies to improve patient care, ensure regulatory compliance, and foster a safety-first culture across healthcare teams.

The position requires advanced degrees and 5+ years in quality improvement or patient safety within healthcare, plus 3+ years in a leadership role.

Qualifications

• Bachelor's Degree in related field required.
• Master's Degree preferred.
• 5+ years of experience in quality improvement, patient safety, or a related field within a healthcare setting required.
• 3+ years of leadership or supervisory experience required.

Responsibilities

• Lead hospital-wide quality improvement initiatives to enhance patient outcomes and satisfaction.
• Promote a culture of safety throughout the hospital.
• Oversee patient safety programs, ensuring compliance with industry standards and regulatory requirements.
• Ensure the hospital's compliance with healthcare regulations, accreditation standards, and quality reporting requirements.
• Oversee monitoring and analysis of key quality metrics (readmission, infection, patient satisfaction).
• Lead Root Cause Analysis investigations for significant adverse events.
• Prepare comprehensive reports for hospital leadership, regulatory agencies, and quality improvement committees.
• Lead development and implementation of continuous improvement initiatives to address challenges and enhance quality and safety.

Skills

Quality improvement

Patient safety

Leadership

Healthcare analytics

Regulatory knowledge

Education

Bachelor's Degree in related field

Master's Degree preferred

Job description

Mass General Brigham Incorporated is seeking a leader to oversee hospital-wide quality improvement and patient safety initiatives. The role focuses on developing and implementing strategies to improve patient care, ensure regulatory compliance, and foster a safety-first culture across healthcare teams.

The position requires advanced degrees and 5+ years in quality improvement or patient safety within healthcare, plus 3+ years in a leadership role.