Quality Manager I - Manufacturing & Compliance

Smurfit Westrock plc; Coal Center (Washington County); On-site; USD 90,000 - 130,000; Full time

Job summary

Smurfit Westrock in the United States is seeking a Quality Manager to ensure that quality standards are met and maintained across the production facility. You will implement and enforce customer, regulatory, and company processes while leading audits and CAPA initiatives.

You will collaborate with production managers to maximize product quality, analyze data, and drive continuous improvement. A strong emphasis on training, SQF readiness, and compliance is essential for success.

Qualifications

• 5 to 10 years of manufacturing experience.
• 3 to 5 years in a production supervisory role.
• Strong communication and interpersonal skills to ensure quality.
• Proven problem solving and knowledge of quality methodologies.
• Professional training and quality certifications preferred.

Responsibilities

• Review, approve, and execute site SOPs for implementation.
• Coordinate internal, customer, supplier, and regulatory audits.
• Monitor compliance with policies, procedures, and regulations.
• Investigate risks, complaints, and corrective actions.
• Collaborate with production managers to maximize quality and minimize cost.
• Track quality issues and customer complaints; lead CAPA initiatives.
• Approve site-specific deviations, waivers, or releases as needed.
• Use data to analyze complaints and isolate defective parts.
• Drive facility improvement initiatives based on performance data.
• Lead quality technicians and SQF readiness resources.
• Provide tools and training for quality management.

Skills

Quality management

Data analysis

Problem solving

Communication

Leadership

Education

Bachelor's degree

Six Sigma

ISO Certification

Tools

Enterprise complaint management software

Job description

Smurfit Westrock in the United States is seeking a Quality Manager to ensure that quality standards are met and maintained across the production facility. You will implement and enforce customer, regulatory, and company processes while leading audits and CAPA initiatives.

You will collaborate with production managers to maximize product quality, analyze data, and drive continuous improvement. A strong emphasis on training, SQF readiness, and compliance is essential for success.