Quality Management Lead — Claims & Compliance

CVS Health Corporation; Augusta (ME); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a QA Lead to manage the QA team, set strategic objectives, and drive robust quality assurance processes across software products. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and ensure timely, thorough testing while analyzing metrics for continuous improvement.

The role emphasizes leadership, stakeholder communication, and delivering high-quality, reliable software solutions in a fast-paced environment.

Qualifications

• 5-7 years of work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Lead and manage the QA team to set strategic objectives and ensure implementation of effective QA processes.
• Collaborate with cross-functional teams to define testing requirements and develop test plans.
• Ensure timely and thorough testing of software products.
• Analyze testing metrics and provide reports to stakeholders.
• Drive continuous improvement in QA practices to deliver high-quality software solutions.

Skills

Claims/claims audit experience

Execution & delivery

Business intelligence

Problem solving & decision making

Collaboration & teamwork

Growth mindset

Education

Post secondary / high school education or specialized training

Job description

CVS Health Corporation is seeking a QA Lead to manage the QA team, set strategic objectives, and drive robust quality assurance processes across software products. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and ensure timely, thorough testing while analyzing metrics for continuous improvement.

The role emphasizes leadership, stakeholder communication, and delivering high-quality, reliable software solutions in a fast-paced environment.