Quality Management Lead, QA & Continuous Improvement

CVS Health Corporation; Richmond (VA); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation is seeking a QA leader to drive the quality assurance function for software products. The role includes setting strategic QA objectives, leading a QA team, and collaborating with cross-functional partners to define comprehensive testing plans.

Responsibilities include analyzing testing metrics, reporting to stakeholders, and driving continuous improvement to ensure high-quality and reliable software solutions across the organization.

Qualifications

• 5–7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills.
• Adept at business intelligence.
• Adept at problem solving and decision making skills.
• Adept at collaboration and teamwork.
• Growth mindset (agility and developing yourself and others) skills.

Responsibilities

• Leads and manages the QA team by setting strategic objectives.
• Collaborates with cross-functional teams to define testing requirements and test plans.
• Ensures timely and thorough testing of software products.
• Analyzes testing metrics and provides reports to stakeholders.
• Drives continuous improvement in QA practices to deliver high-quality software.

Skills

QA leadership

Planning & delivery

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school or equivalent training

Job description

CVS Health Corporation is seeking a QA leader to drive the quality assurance function for software products. The role includes setting strategic QA objectives, leading a QA team, and collaborating with cross-functional partners to define comprehensive testing plans.

Responsibilities include analyzing testing metrics, reporting to stakeholders, and driving continuous improvement to ensure high-quality and reliable software solutions across the organization.