Quality Management Lead - QA & Continuous Improvement

CVS Health Corporation; Lansing (MI); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a QA Lead to manage the quality assurance team, define testing requirements, and ensure thorough testing of software products. You will collaborate with cross-functional teams to drive quality and reliability across applications.

The role emphasizes leadership, data-driven decision making, and continuous improvement in QA practices, with a focus on delivering high-quality health software solutions to customers and care teams.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Lead QA team and set strategic objectives.
• Define testing requirements, develop test plans, and ensure timely testing of software products.
• Analyze testing metrics and provide reports to stakeholders.
• Drive continuous improvement in QA practices to deliver high-quality software solutions.

Skills

QA leadership

Test planning

Data analysis

Collaboration

Problem solving

Growth mindset

Education

Post secondary / high school education

Tools

BI tools

Dashboards

CAPA software

Job description

CVS Health Corporation is seeking a QA Lead to manage the quality assurance team, define testing requirements, and ensure thorough testing of software products. You will collaborate with cross-functional teams to drive quality and reliability across applications.

The role emphasizes leadership, data-driven decision making, and continuous improvement in QA practices, with a focus on delivering high-quality health software solutions to customers and care teams.