Quality Assurance Lead for Claims & Process Improvement

CVS Health Corporation; Dover (DE); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus program

Job summary

CVS Health Corporation leads and manages the QA team to set strategic objectives and ensure effective quality assurance processes for software products. You will collaborate across functions to define testing requirements, develop test plans, and ensure timely testing, with metrics-driven reporting to stakeholders.

The role emphasizes driving continuous improvement in QA practices to deliver high-quality, reliable software solutions and a culture of safety and quality in all work.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes.
• Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products.
• Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions.

Skills

Claims audit experience

Execution & delivery

Business intelligence

Problem solving

Collaboration & teamwork

Growth mindset

Education

Post secondary / high school education

Job description

CVS Health Corporation leads and manages the QA team to set strategic objectives and ensure effective quality assurance processes for software products. You will collaborate across functions to define testing requirements, develop test plans, and ensure timely testing, with metrics-driven reporting to stakeholders.

The role emphasizes driving continuous improvement in QA practices to deliver high-quality, reliable software solutions and a culture of safety and quality in all work.