Quality Assurance & Improvement Manager – Claims

CVS Health Corporation; Cheyenne (WY); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation seeks a QA leader to guide the software quality assurance of our health care systems. You will set strategic QA objectives, define test plans, and ensure rigorous testing across cross-functional teams. Strong BI skills and experience in claims or audits are required.

This full-time role offers opportunities to drive improvements, analyze metrics, and deliver reliable software solutions that support safer, more efficient health care for our customers.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Lead QA team and set strategic objectives.
• Define testing requirements and test plans.
• Analyze testing metrics and report to stakeholders.
• Drive continuous improvement in QA practices to deliver high-quality software solutions.
• Collaborate with cross-functional teams to ensure thorough testing.

Skills

Claims experience

Execution planning

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

High school / technical training

Tools

BI Tools

CAPA system

Root-cause analysis tools

Job description

CVS Health Corporation seeks a QA leader to guide the software quality assurance of our health care systems. You will set strategic QA objectives, define test plans, and ensure rigorous testing across cross-functional teams. Strong BI skills and experience in claims or audits are required.

This full-time role offers opportunities to drive improvements, analyze metrics, and deliver reliable software solutions that support safer, more efficient health care for our customers.