Quality Management Lead QA Strategy & Improvement

CVS Health Corporation; Boston (MA); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a QA team lead who will set strategic QA objectives and oversee testing processes to ensure high-quality software delivery. The role requires coordinating with cross-functional teams to define testing requirements, create plans, and monitor progress.

You will analyze metrics, report findings to leadership, and drive continuous QA improvements. The position emphasizes leadership, collaboration, and a growth mindset while delivering reliable software solutions in

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring QA processes.
• Collaborates with cross-functional teams to define testing requirements and develop test plans.
• Ensures timely and thorough testing of software products and analyzes testing metrics.
• Provides reports to stakeholders and drives continuous improvement in QA practices.

Skills

QA leadership

Quality assurance

Analytical thinking

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school education or specialized training

Tools

Quality metrics

KPIs dashboards

Business intelligence tools

Job description

CVS Health Corporation is seeking a QA team lead who will set strategic QA objectives and oversee testing processes to ensure high-quality software delivery. The role requires coordinating with cross-functional teams to define testing requirements, create plans, and monitor progress.

You will analyze metrics, report findings to leadership, and drive continuous QA improvements. The position emphasizes leadership, collaboration, and a growth mindset while delivering reliable software solutions in