Quality Management Lead - QA & Compliance

CVS Health Corporation; Olympia (WA); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation is seeking a QA leader to outline strategy and ensure robust QA processes across software projects. You will align with cross-functional teams to define testing requirements and develop plans, driving timely testing and quality improvements for reliable software products.

The role emphasizes coaching a QA team, leveraging BI tools, and delivering actionable metrics to senior stakeholders. A strong growth mindset and collaboration are essential in this full-time opportunity.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• 5+years of quality management, audit, compliance or operational quality experience
• Demonstrated experience using quality metrics, KPIs, dashboards, and business intelligence tools
• Experience leading root-cause analysis, CAPA, risk mitigation, and continuous-improvement initiatives

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes.
• Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products.
• Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions.

Skills

QA leadership

Test planning

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school education or specialized training

Job description

CVS Health Corporation is seeking a QA leader to outline strategy and ensure robust QA processes across software projects. You will align with cross-functional teams to define testing requirements and develop plans, driving timely testing and quality improvements for reliable software products.

The role emphasizes coaching a QA team, leveraging BI tools, and delivering actionable metrics to senior stakeholders. A strong growth mindset and collaboration are essential in this full-time opportunity.