Quality Management Lead - QA & Process Improvement

CVS Health Corporation; Providence (RI); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Job summary

CVS Health Corporation is seeking a QA leader to drive the quality assurance strategy for software products. You will lead the QA team, define testing requirements, and ensure timely testing and robust quality across projects.

The role emphasizes collaboration with cross-functional teams, data-driven decision making, and continuous improvement to deliver reliable health software solutions and value for customers and partners.

Qualifications

• 5-7 years of experience in a claims or claims audit role.
• Strong execution and delivery skills.
• Proficiency with business intelligence and analytics.
• Ability to collaborate across cross-functional teams.
• Growth mindset and adaptability.

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring the implementation of effective quality assurance processes.
• Collaborates with cross-functional teams to define testing requirements, develop test plans, and ensure timely and thorough testing of software products.
• Analyzes testing metrics, provides reports to stakeholders, and drives continuous improvement in QA practices to deliver high-quality and reliable software solutions.

Skills

Quality metrics

Data analysis

BI tools

Collaboration

Problem solving

Delivery execution

Education

Post secondary / high school education

Job description

CVS Health Corporation is seeking a QA leader to drive the quality assurance strategy for software products. You will lead the QA team, define testing requirements, and ensure timely testing and robust quality across projects.

The role emphasizes collaboration with cross-functional teams, data-driven decision making, and continuous improvement to deliver reliable health software solutions and value for customers and partners.