Quality Improvement Leader — Integrated Care & Outcomes

Integrated Services for Behavioral Health; Chillicothe (OH); On-site; USD 76,000 - 91,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K w/ Employer Match

EAP

Job summary

Integrated Services for Behavioral Health (ISBH) seeks a Clinical Quality Improvement Manager to lead quality initiatives across primary care and behavioral health in Southeast and Central Ohio.

The role drives performance improvement, analyzes UDS/HEDIS data, supports regulatory compliance, and partners with leaders to advance value-based care and patient-centered outcomes. You will design dashboards, lead PDSA cycles, and educate clinicians and staff.

Qualifications

• Bachelor's degree in a related field required; Master's preferred.
• 3-5 years of healthcare quality improvement or population health experience.
• Experience in primary care, behavioral health, FQHC, or integrated settings preferred.
• Knowledge of UDS, HEDIS, CMS quality measures, and value-based reimbursement.
• Familiarity with regulatory/accreditation standards (CARF, HRSA, Joint Commission, NCQA, Medicaid, Medicare).

Responsibilities

• Lead organization-wide quality improvement initiatives to improve clinical outcomes and patient experience.
• Monitor quality, utilization, and population health data; track key measures and payer quality programs.
• Collaborate with clinical and operational leadership to identify improvement opportunities and develop data-driven strategies.
• Design and oversee data collection, reporting, and performance dashboards.
• Facilitate PIPs and PDSA cycles; monitor progress and outcomes.
• Ensure compliance with regulatory and accreditation requirements; conduct audits and gap analyses.
• Provide education and coaching on quality measures and regulatory expectations.
• Support value-based contracting and performance-based reimbursement strategies.

Skills

Quality improvement

Data analytics

Stakeholder engagement

Project management

Communication

Education

Bachelor's degree in Healthcare Administration/ Public Health/ Nursing/ Social Work/ Psychology/ Health Informatics

Master's degree preferred

Tools

EHR systems

Excel

Reporting platforms

Job description

Integrated Services for Behavioral Health (ISBH) seeks a Clinical Quality Improvement Manager to lead quality initiatives across primary care and behavioral health in Southeast and Central Ohio.

The role drives performance improvement, analyzes UDS/HEDIS data, supports regulatory compliance, and partners with leaders to advance value-based care and patient-centered outcomes. You will design dashboards, lead PDSA cycles, and educate clinicians and staff.