Quality Improvement & Compliance Auditor (Onsite)

North Suffolk Community Services, Inc.; Massachusetts; On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Paid Time Off

Public Service Loan Forgiveness

Health & Dental Insurance

Employer Paid Life Insurance

401 (k) Retirement Plan with employer匹

Short and Long Term Disability

Flexible Spending Accounts

Credit Union Access

State Tuition Remission Program

Employee Referral Bonus Program

Discounted Movie Tickets

Comprehensive Training Program

Internal Advancement Opportunities

Job summary

North Suffolk Community Services, Inc. invites applications for a Quality Enhancement Specialist in Revere, MA. The role supports the Quality Management Department with auditing and licensing coordination to ensure compliance across programs.

The position is full-time (36 hours/week) on-site, with strong emphasis on audit leadership, data collection, and staff training to enhance service quality and regulatory readiness.

Qualifications

• Experience providing direct care or applying quality improvement and auditing systems.
• Knowledge of DDS, DMH, EI, and outpatient regulations.
• Ability to travel between sites with a vehicle.
• Experience coordinating licensing and certification processes.

Responsibilities

• Coordinate licensing and certification prep with leadership and program managers.
• Lead the comprehensive audit processes twice yearly at each program.
• Develop and track audit action plans and follow-up actions.
• Maintain QM documentation and incident reporting workflows.
• Provide staff training on ISP processes, documentation, HIPAA, and QM systems.
• Support managers and staff on-site and participate in cross-training.

Skills

Auditing systems

Quality improvement

Staff training

Data collection

Education

Bachelor’s Degree preferred

Job description

North Suffolk Community Services, Inc. invites applications for a Quality Enhancement Specialist in Revere, MA. The role supports the Quality Management Department with auditing and licensing coordination to ensure compliance across programs.

The position is full-time (36 hours/week) on-site, with strong emphasis on audit leadership, data collection, and staff training to enhance service quality and regulatory readiness.