Quality Enhancement Specialist

North Suffolk Community Services; Revere (MA); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Paid Time Off

Public Service Loan Forgiveness

Health & Dental Insurance

Employer Paid Life Insurance

403 (b) Retirement Plan

Disability Insurance

Flexible Spending Accounts

Credit Union Access

Tuition Remission Program

Employee Referral Bonus

Discounted Movie Tickets

Comprehensive Training Program

Internal Advancement Opportunities

Job summary

North Suffolk Community Services in Revere, MA, is seeking a Quality Enhancement Specialist to support the Quality Management Department with auditing and licensing coordination. The role requires coordinating certification prep, leading audit processes, and maintaining data across sites.

The position is full-time (36 hours/week), onsite in Revere, with training and staff development responsibilities, and opportunities for advancement within the QM department.

Qualifications

• Bachelor's Degree preferred but not required.
• Experience providing direct care or quality improvement auditing.
• Access to a vehicle for site visits and audits.

Responsibilities

• Coordinate licensing and certification prep with leadership.
• Lead the comprehensive audit process with managers twice per year.
• Maintain audit data and action plans throughout the agency.
• Oversee HCSIS documentation and incident trend reporting.
• Participate in performance indicator data reviews and QM meetings.
• Provide staff training on ISP processes, documentation and HIPAA.
• Create and manage ISP data collection processes.
• Conduct annual satisfaction surveys.
• Provide on-site support to managers and staff.

Skills

Quality Improvement

Auditing

HIPAA training

Data collection

Education

Bachelor's degree

Tools

HCSIS

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Quality Enhancement Specialist

Quality Enhancement Support Revere, MA, US

3 days ago Requisition ID: 4371

Salary Range: $60,000.00 To $71,644.00 Hourly

North Suffolk is looking for a Quality Enhancement Specialist to join our team! The Quality Enhancement Specialist supports clients and staff in the Quality Management Department by providing comprehensive, spot, and any additional auditing processes as needed in coordination with licensing authorities, Licensing and Certification preparation processes.

This position is full-time (36 hours per week) Monday-Thursday 8am-5pm ONSITE in Revere, MA.

What you'll do:

• Coordinate Licensing and Certification preparation processes in conjunction with the Director of Quality Management, Service Coordinators, and Program Managers.
• Be a member of the Positive Behavior Supports Leadership Team
• Coordinate and lead the comprehensive audit process with managers twice per year at each program
• Compile comprehensive audit action plans
• Maintain spreadsheets and documentation used to track comprehensive audit data throughout the agency, including follow up actions
• Oversee HCSIS documentation, including incident management and trend reporting; provide additional support in completing/finalizing items as requested
• Participate in performance indicator data review processes, including adverse events, and monthly QM meetings specific to the division
• Provide staff training as assigned, including, but not limited to, ISP processes, documentation training, incident reporting, HIPAA training, and Quality Enhancement Systems
• Create and manage ISP data collection process.
• Conduct annual satisfaction surveys
• Provide on-site support to managers and staff
• Attend trainings and participate in cross training/support of other areas in the QM department when needed.

What you'll need:

• Education: Bachelor's Degree preferred but not required.
• Experience: Experience providing direct care or experience implementing Quality Improvement and Auditing systems.
• Skills/Other: Access to a vehicle in order to visit programs, conduct audits, and travel between sites. Knowledge of DDS, DMH, EI, and Outpatient, regulations, including Licensing, Survey and Certification processes preferred.

Competitive & Comprehensive Benefits:

• Paid Time Off - Two weeks' Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
• Eligible employer for the Public Service Loan Forgiveness program
• Health & Dental Insurance, with generous employer contribution
• Employer Paid Life Insurance
• 403 (b) Retirement Plan with employer matching
• Voluntary Short and Long Term Disability Insurance
• Medical & Dependent Care Flexible Spending Accounts
• Access to Credit Union Banking
• Access to State Tuition Remission Program (Worksite Specific)
• Employee Referral Bonus Program
• Discounted Movie Tickets
• Comprehensive Training Program
• Internal Advancement Opportunities