Quality Excellence & Training Leader

Inspired Options Inc; Columbia (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and disability coverage

Paid leave and holidays

401(k) retirement plan

Job summary

Inspired Options Inc. seeks a Quality Enhancement & Training Manager to lead agency-wide quality improvement, regulatory compliance, and staff training initiatives.

The role focuses on evaluating service quality, coordinating corrective actions, and strengthening staff training systems across all service lines. The position ensures services align with PCPs and Maryland DDA, COMAR, Medicaid waiver requirements, OHCQ standards, and agency policies, while collaborating with program leadership and

Qualifications

• Bachelor’s degree in human services, social work, psychology, education, organizational development, health care administration, public health, business administration, or a related field.
• At least five years of progressively responsible experience in intellectual and developmental disability services or another regulated human services or health care setting.
• Master’s degree in a related discipline preferred.

Responsibilities

• Develop, implement, and maintain the agency's Quality Enhancement Plan and annual quality priorities.
• Audit participant records and documentation for quality and compliance.
• Coordinate responses to regulatory findings and corrective action plans.
• Maintain quality dashboards and analyze trends across incidents and outcomes.
• Lead and participate in quality and performance improvement meetings.
• Provide coaching and technical assistance to program coordinators and managers.

Skills

Quality management

Regulatory compliance

Incident review

Staff training

Performance improvement

Leadership

Education

Bachelor’s degree in related field

Master’s degree preferred

Tools

Microsoft Office

Learning Management System (LMS)

Job description

Inspired Options Inc. seeks a Quality Enhancement & Training Manager to lead agency-wide quality improvement, regulatory compliance, and staff training initiatives.

The role focuses on evaluating service quality, coordinating corrective actions, and strengthening staff training systems across all service lines. The position ensures services align with PCPs and Maryland DDA, COMAR, Medicaid waiver requirements, OHCQ standards, and agency policies, while collaborating with program leadership and