State QA & Training Manager — Compliance & Audits Lead

GEO Reentry Services, LLC; Baltimore (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Reentry Services LLC seeks a State Quality Assurance and Training Manager to coordinate reporting, compliance, and training for contracts across Maryland. The role analyzes program outcomes, develops improvement plans, and ensures adherence to state regulations and client requirements.

Strong project management and leadership are essential for driving quality across facilities. The position involves preparing sites for audits, managing corrective actions, and maintaining training records,

Qualifications

• Bachelor's degree in Criminal Justice, Research or Statistical Analysis, Human Services or related field.
• Two (2) years of management experience required.
• One (1) year of previous training experience including course development and project management.
• Two (2) years of evidence-based program experience preferred.

Responsibilities

• The State Quality Assurance and Training Manager actively facilitates the implementation and compliance of accreditation and licensing standards in all programs.
• Conducts statewide audits of clinical documentation, treatment services, MOUD, and case management practices.
• Monitors compliance with COMAR regulations, DPSCS standards, BHA licensing requirements, NCCHC/CARF standards.
• Develops and oversees corrective action plans (CAPs/POCs).
• Prepares facilities for audits, accreditation surveys, and site visits.
• Tracks deficiencies, trends, and repeat findings across facilities.
• Ensures fidelity to evidence-based practices for SUD treatment and reentry services.
• Conducts audits of assessments and treatment services to ensure fidelity and adherence to timeframes.
• Trains local program staff on issues of contract compliance and quality assurance.
• Supervises the QA and Training Coordinator
• Develops and implements Quality Assurance Tools.
• Chairs the Workplace Violence Committee Meeting and participates in management meetings.

Education

Bachelor's degree in Criminal Justice, Research or Statistical Analysis, Human Services or related field

Job description

GEO Reentry Services LLC seeks a State Quality Assurance and Training Manager to coordinate reporting, compliance, and training for contracts across Maryland. The role analyzes program outcomes, develops improvement plans, and ensures adherence to state regulations and client requirements.

Strong project management and leadership are essential for driving quality across facilities. The position involves preparing sites for audits, managing corrective actions, and maintaining training records,