Quality & Data Manager (Hybrid/Remote)

Holy Family Institute; Emsworth (Allegheny County); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Holy Family Institute (HFI) is seeking a Quality and Data Specialist to join the HSPRS Quality and Compliance Team. This role focuses on data collection, survey design, reporting, and data visualization to drive program quality across Pittsburgh-area services.

The position requires managing data from multiple sources, creating reports, and partnering with program leads to support compliance and quality improvement initiatives.

Qualifications

• Bachelor’s Degree in field related to Social Services or Human Resources preferred.
• 2-3 years’ experience in social services or human resources preferred.
• Excellent written and verbal communication skills.
• High degree of proficiency with all Microsoft Office Applications.
• Knowledge of accreditation/regulatory bodies such as COA, DHS, and PDE.
• Ability to work as part of a team as well as independently in a fast-paced environment.

Responsibilities

• Contributes to the development, implementation and monitoring of program policies and procedures related to quality and data analysis.
• Prepare reports for the Program Director, for ORR, for the Risk, Quality and Compliance Department among others.
• Support and supervise the HSPRS QCRS team and be ready to cover for a QCRS team member.
• Prepare audit reports specific to internal weekly, biweekly, monthly or quarterly audit, program expectations, and corrective actions.
• Prepare quality indicators, data spreadsheets, and reports for statistical analysis, and distribution to program leads, ORR and HFI quality and Department.
• Work with all staff to develop and monitor quality improvement initiatives.
• Assist directors and administrators in outcomes reporting and benchmarking.

Skills

Data analysis

Communication

Team collaboration

Education

Bachelor’s Degree in field related to Social Services or Human Resources

Tools

Excel

Microsoft Office

Job description

Holy Family Institute (HFI) is seeking a Quality and Data Specialist to join the HSPRS Quality and Compliance Team. This role focuses on data collection, survey design, reporting, and data visualization to drive program quality across Pittsburgh-area services.

The position requires managing data from multiple sources, creating reports, and partnering with program leads to support compliance and quality improvement initiatives.