Quality Control Technician - Housing Inspections & Data

Balfour Beatty Communities; New London (CT); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical and Dental Insurance 1st of 1–

Health, Flexible Spending and Dep Care

401K plan with employer matching

Robust PTO (sick, floating holidays, v

2 Volunteer Days per year

Company paid disability & parental le

And more!

Job summary

Balfour Beatty Communities is seeking a Quality Control Technician to oversee quality assurance for service requests and work orders in the YARDI system. The role involves reviewing LHS work orders, ensuring accurate notes and photos, and collaborating with the Facilities Manager/Director to maintain high workmanship standards.

Ideal candidates will have a strong maintenance background (10+ years), solid computer skills, and a customer-service mindset to support residents and partners

Qualifications

• High school diploma or GED.
• Minimum of 10 years maintenance experience.
• Experience in Residential Construction, Facility Maintenance, Property Management, Contract Oversight, or Home Inspection.
• Strong computer skills and customer service mindset.

Responsibilities

• Review and follow up on all work orders categorized as Life, Health, Safety (LHS) in YARDI; update status and notes daily.
• Perform 100% work quality reviews on maintenance/contractor work orders related to LHS and emergency/urgent orders; verify photos and inspection notes are uploaded.
• Inspect contractor/sub-contractor work with Facilities Manager/Director; document inspections with notes and photos.
• Ensure workmanship meets industry standards and address gaps with responsible parties until resolved.
• Retrieve and input data into Yardi; communicate findings to facility management as needed.
• Coordinate steps with Work Order Service Center, schedule inspections, and liaise with the Air Force Military Housing Office as needed.
• Performs other duties as assigned.

Skills

Solid Computer Skills

Customer service skills

Education

High school diploma or GED

Job description

Balfour Beatty Communities is seeking a Quality Control Technician to oversee quality assurance for service requests and work orders in the YARDI system. The role involves reviewing LHS work orders, ensuring accurate notes and photos, and collaborating with the Facilities Manager/Director to maintain high workmanship standards.

Ideal candidates will have a strong maintenance background (10+ years), solid computer skills, and a customer-service mindset to support residents and partners