Maintenance Work Order Specialist

Balfour Beatty Communities; Middletown (RI); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Discretionary bonuses

Medical and Dental Insurance

Health & Flexible Spending Accounts

401K with employer matching

Robust PTO (sick, holidays, vacation,?

Job summary

Balfour Beatty Communities is seeking a Service Center Coordinator to manage work order transactions, ensure data integrity in Yardi, and support onsite teams. You will review discrepancies, assign work orders, monitor scheduling, and report on performance while coordinating with leadership.

Qualifications include a High School Diploma or GED, 2+ years in customer service/administration, proficiency with Outlook, Excel, Word, and knowledge of Yardi is a bonus. Travel up to 15% may be required.

Qualifications

• ,
• High School Diploma or GED required.
• 2+ years of customer service and administrative experience.

Responsibilities

• Review and correct work order discrepancies to ensure accuracy and completeness.
• Input documentation for vendor and internal work orders prior to updating status.
• Assign work orders to Maintenance Technicians/Vendors according to skills.
• Monitor technician scheduling for a full day of work.
• Daily review of open work orders for accuracy and policy compliance.
• Assist with purchase orders for vendor work orders and ensure PO is in place before repairs.
• Provide feedback on discrepancies to leadership.
• Support policy adherence and approval processes.
• Train onsite teams on work order policies and data accuracy.
• Collaborate with regional leadership to improve policy adherence across levels.

Skills

Customer service

Administrative work

Travel

Data entry

Communication

Problem solving

Project management

Organizational skills

Work order management

Training

Driver’s license

Education

High School Diploma or GED

Tools

Outlook

Excel

Word

Yardi

Job description

Balfour Beatty Communities is seeking a Service Center Coordinator to manage work order transactions, ensure data integrity in Yardi, and support onsite teams. You will review discrepancies, assign work orders, monitor scheduling, and report on performance while coordinating with leadership.

Qualifications include a High School Diploma or GED, 2+ years in customer service/administration, proficiency with Outlook, Excel, Word, and knowledge of Yardi is a bonus. Travel up to 15% may be required.