Quality Control Assistant - Remote & Detail-Driven

First American; Town of Florida (NY); Remote; USD 25,000 - 32,000; Full time

Job summary

First American Mortgage Solutions is seeking detail-oriented individuals to join our team. You will perform quality checks on final reports and documents, identify missing information, and reach out to internal resources or customers to obtain required details, ensuring compliance with company and customer standards.

Requirements include a high school diploma or equivalent, 1–2 years of related experience, strong written and verbal communication, and proficient PC skills.

Qualifications

• High school diploma or equivalent.
• 1-2 years directly related experience.
• Proficient PC skills.
• Strong attention to detail.
• Good verbal and written communication skills.
• Basic understanding of customer compliance requirements.

Responsibilities

• Quality checks final reports and completed documents for accuracy and completeness.
• Identifies missing information and areas requiring corrections.
• Contacts internal resource or customer to obtain required information.
• Ensures the product is in compliance with company and customer standards.
• Escalates more complex questions to supervisor or lead.

Skills

Quality checks

Attention to detail

Verbal and written communication

Proficient PC skills

Customer compliance requirements

1-2 years related experience

Education

High school diploma or equivalent

Job description

First American Mortgage Solutions is seeking detail-oriented individuals to join our team. You will perform quality checks on final reports and documents, identify missing information, and reach out to internal resources or customers to obtain required details, ensuring compliance with company and customer standards.

Requirements include a high school diploma or equivalent, 1–2 years of related experience, strong written and verbal communication, and proficient PC skills.